We are authorized to be called "Official Dr. Pen™ Europe Retailer" what guarantees all products purchased at drpen-europe.com are genuine and come with an Official Warranty. 

We ship out orders the next business day (same day if purchased at morning hours) from our warehouse in Poland and provide 30-day Money-Back return policy. 

We offer a 30-day money-back guarantee on all Dr. Pen™ devices. If you’re not fully satisfied, you can return your product within 30 days of purchase.

Learn more here: Return & Refund Policy

✔ 16 pin tips for face use
✔ 36 pin tips for body, thicker skin areas & hair loss
✔ Nano pin tips for nano needling

Standard bundle comes with 10 pieces of 16 pin tips. To buy extra cartridges please click here.

We use local carriers for shipping our orders which takes 1-3 business days to be delivered within the Europe. 

We do our best to prepare your order as soon as possible so we ship out next business day (the same day if the order is placed at morning hours) from our warehouse in Poland.

We offer a Full Official Warranty on all our devices with the replacement process as easy and simple as possible. Feel free to contact our friendly customer support team in case of any issues. 

Payment methods we offer on all orders are:
✔ Card payments
✔ PayPal
✔ Apple Pay

30-Day Money-Back return policy combined with secure payment methods and Full Warranty stands for the best possible Buyers Protection.